ISLAMABAD — The Ministry of Energy (Power Division) has launched a large-scale rollout of smart meters across electricity distribution companies (DISCOs) as part of its 2025–26 “Year of Customer Service Improvement” initiative.
A Power Division spokesperson said the initiative seeks to improve customer service, operational efficiency, and transparency. The digitalisation drive will ensure real-time data availability and modernise infrastructure across DISCOs.
According to the statement, meter pricing had been a key challenge in the transition. Of nearly 38 million electricity consumers in Pakistan, 80% are single-phase users. The cost of single-phase smart meters has been reduced from around Rs20,000 to approximately Rs15,000 through transparent procurement and continuous monitoring.
The reduction is expected to generate annual national savings of Rs25 billion, assuming 5 million meters are replaced per year. The lower cost will also make smart meters more affordable for consumers. Prices are anticipated to fall further through future international competitive bidding.
The initiative will enable remote and automated meter readings, reducing human involvement and improving accuracy. Consumers will be able to monitor their electricity usage in real time through mobile applications, helping them manage consumption and costs.
The Power Division said smart meters will provide accurate, tamper-proof readings and support future prepaid metering. It added that the rollout marks a major milestone in the government’s efforts to digitalise Pakistan’s power sector and deliver transparent, customer-focused electricity services.
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